Privacy Policy

You may interact with the FremantleMedia Group Limited and its affiliates (the ‘’Fremantle Group’’) (collectively ‘’we’’ or ‘’us’’) through our global group of companies and labels. The controller of your personal data will be the Fremantle Group company which provides the services to you. You can view a list of the Fremantle controllers here.

Depending on the Fremantle Group company you interact with, our practices with respect to your personal data may vary and there may be additional notices about our practices that will need to be read in conjunction with this privacy statement. You should visit the privacy notices of the relevant Fremantle Group company for more information.

If you are a resident of California or Australia, you have additional rights under the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (“CPRA”), and the Australian Privacy Act 1988 (Cth), which are detailed in Sections 11 and 12 of this Privacy Notice.

1. What is the purpose of this notice and who does it apply to?

This privacy notice provides you with information about how the Fremantle Group collect and process your personal data when:

you use a website owned by a Fremantle Group company;
you contact us with queries, feedback or complaints;
you interact with us our social media platforms;
you engage with our sales teams;
you are part of a live audience;
you interact with us as a third-party participant in one of our productions (friends and family of participants;
you enter into competitions;
you participate in surveys/focus groups; and/or
we engage with you as a third party to make use of your services.

Where the Fremantle Group or its affiliates interacts with you in the capacity as a participant, contributor or talent please refer to the following notices:

2. Personal data we collect about you

We process different kinds of personal data about you, which we have grouped together and explain as follows:

Contact and identity data: this includes name, age, date of birth, billing and/or correspondence addresses, information about your preferences and interests, personal and professional email address, contact information in social media profiles, personal and professional telephone numbers and business cards.
Employment data: this includes details of the organisation you work for, what sector you work in and your job role/title.
Business contact data: name, professional email address, professional mobile phone number, professional postcode, details of your purchase and payment history.
Financial and transactional data: includes, time of payments, bank account and payment card details.
Technical data: includes IP address, browser type and version, time zone settings and location, browser plug in times and versions, operating system and platform and other technology on the devices you use to access this website.
Survey and research data: when you respond to a survey or participate in focus groups.

3. How is your information collected?

We use different methods to collect information from and about you including through:

Your interactions with us – you may give us your contact and identity data when you use a website maintained by a Fremantle Group company, you contact us, you attend live events, you take part in surveys, market research or enter competitions, we engage with you as a third party to make use of your services, you engage with our Sales Team or where you engage with us in relation to a participant or contributor on a Fremantle production.
Third parties – we may receive information about you from various third parties, such as friends or family who provide insights on your participation in a Fremantle production, from publicly available sources such as social media accounts and background screenings.

4. How and why do you use my personal data?

We have set out in the table below a description of all the ways we use your personal data, and which legal bases we rely on to do so. Where appropriate we have also identified what our legitimate interests are in processing your personal data. We may process your personal data for more than one legal basis depending on the specific purpose for which we are using your personal data.

Purpose for which personal data is processed	Categories of personal data	Legal basis for processing
To respond to your comments, queries and feedback	Contact and identity data	Legitimate interests – it is in our legitimate interests to respond to your comments, queries and feedback to ensure that we provide a satisfactory service.
To enable you to be part of a live audience	Contact and identity data	Consent – you consent to be part of a live audience.
To enable you to provide information about participants or contributors on Fremantle productions	Contact and identity	Consent – you consent to provide information about yourself to provide information about participants or contributors on Fremantle productions. Legitimate interests – it is in our legitimate interests to collect this information as it assists Fremantle and audiences to better understand the contributor or participant.
To enable you to partake in a prize draw, competition or survey	Contact and identity data	Consent – you consent to partake in a prize draw, competition, complete. Performance of a contract with you – to administer to prize draw, competition, or survey.
To carry out research and analysis on our productions	Contact and identity data Survey and research data	Legitimate interests – it is in our legitimate interests to analyse the way viewers are engaging with our productions so that we can develop future productions.
To administer and protect our business and this website (including troubleshooting, data analysis, system maintenance, support, reporting and hosting of data	Technical data	Legitimate interests – to run our website, provide administration and IT services, network security and prevent malicious use of our websites.
To network with you and register you as a prospective distributor/business contact	Identity and contact data Business contact data Employment information data	Legitimate interests – it is in our legitimate interests to engage and network with prospective distributors to create, acquire, develop, co-produce, sell and market productions.
To process and deliver business transactions	Identity and contact data Business contact data Financial and transactional data	Performance of a contract – to enter and execute distribution agreements.
To meet legal or regulatory requirements	Contact and identity information Employment information Business contact data Financial data Technical data Survey and research data	Compliance with a legal or regulatory requirement - to which we are subject, such as responding to OFCOM enquiries.
To operate our supplier contracts with you including managing payments, fees and charges.	Contact and identity Transaction data	Performance of a contract – in order to pay you for the services you provide. Legitimate interest – to ensure our relationship with our suppliers/providers operates smoothly.
To provide whistleblowing procedures via the whistleblowing system “SpeakUp”.	Contact and identity information (if disclosed) Any information contained within the whistleblowing report, which could include special categories of personal data (e.g. racial or ethnic origin, political opinions, religious of philosophical beliefs, trade union membership, genetic data, biometric data, sex life data and sexual orientation) and personal data related to criminal convictions	Employment, social security and social protection law – we process this personal data to receive, investigate and resolve any potential misconducts or other matters reported through the whistleblowing channel.

5. Sharing your personal information outside of the Fremantle group

In the course of fulfilling contractual or legal obligations or pursuing legitimate interests we may share your information with:

Broadcasters for whom we make our TV programmes;
Character records check agencies;
Regulatory bodies and other authorities who require reporting of processing activities in certain circumstances, for example to ensure we are complying with legal and regulatory obligations;
Professional advisors including lawyers, barristers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services to us;
Service providers who provide IT and system administration services and access to platforms we use for operational purposes to run our business;
Financial providers who provide us with financial services and facilities;
Where we seek to acquire other businesses or merge with them, the new owners may use your personal data in the same way as set out in this notice;
Fraud prevention agencies for the purposes of undertaking anti-money laundering, anti-terrorism and other financial checks to ensure we are complying with our legal and regulatory obligations; and/or
Companies we have an agreement to co-operate with and third-party suppliers or purchasers of our products.

Unless you have expressly consented, we will not provide information about you to third parties outside of the Fremantle Group of companies to use for direct marketing purposes.

6. Sending your personal information outside of the UK and EU

We transfer your personal data outside of the UK or EU within the Fremantle Group of companies. We may also transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data outside the UK or EU to countries which have laws that do not provide the same level of data protection as the UK and EU law. Whenever we transfer your personal data out of the UK or EU to countries which have laws that do not provide the same level of data protection as the UK and EU law, we always ensure that a similar degree of protection is afforded to it by ensuring that safeguards such as specific standard contractual clauses approved for use in the UK and EU, which give transferred personal data the same protection as it has in the UK and EU, are used.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised manner, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

8. Data retention

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Cookies

Please see our Cookie Notice for details of the cookies we use on our website.

10. Your legal rights

Privacy laws applicable in your country may give you the following rights:

The right to be informed;
The right of access;
The right of rectification;
The right to erasure;
The right to restrict processing;
The right to data portability;
The right to object to processing; and
Rights related to automated decision making.

The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.

If you would like to exercise any of the rights listed above, please email privacy.officer@fremantle.com.

If you feel we have not resolved your concern, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. If you live in a country or territory located in the European Union (EU) or European Economic Area (EEA), you may also get in touch with your local Data Protection Regulator. If you live in a country outside the EU, you may have the right to lodge a complaint with your local privacy or data protection regulator.

11. California Residents – your CCPA privacy rights

California residents have additional rights regarding their personal information:

Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we collect, use, and share.
Right to Delete: You have the right to request the deletion of personal information collected from you, subject to certain exceptions.
Right to Opt-Out of Sale or Sharing: We do not sell your personal information. However, we may share it with third parties for specific purposes, as permitted by law.
Right to Correct: You may request the correction of inaccurate personal information.
Right to Limit Use of Sensitive Information: You may restrict the processing of sensitive personal information under certain circumstances.
Right Against Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA/CPRA.

To exercise your CCPA rights, please submit a verifiable request by emailing privacy.officer@fremantle.com.

12. Australia Residents – your privacy rights under the Australian Privacy Act 1988 and the Australian Privacy Principles (“APPs”)

Australian residents have the following rights:

Right to Access: Request access to personal information held about you.
Right to Correction: Request correction of inaccurate, incomplete, or outdated personal information.
Right to Anonymity and Pseudonymity: Request to interact with us anonymously where possible.
Right to Lodge Complaints: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your personal data.

To exercise your Australian privacy rights, email privacy.officer@fremantle.com.

13. Updates to this Privacy Notice

We may update this Privacy Notice periodically. Any significant changes will be communicated via email (if applicable) or through a notice on our website.

Contact Us

If you have any questions about this Privacy Notice, please contact: privacy.officer@fremantle.com.